Please be aware that our tours operate in a very unique and special way to ensure that they are always fantastic. That means that we order and pay for all food tastings in advance of the tour so that the tour feels seamless to you as a guest. Additionally, we always pay our tour guides their full salaries and pay for all tour supplies based on expected/scheduled turnout on any given day. That is often determined anywhere from 24 to 72 hours before the tour begins. Therefore, depending on the situation, we cannot always issue you a refund once a tour has started – and for that, we are sincerely sorry. For each situation we will listen with open ears, minds and hearts and make a determination based on all the information.