Tickets & Tour Information
We encourage you to purchase tickets right here, on our website. If you prefer to speak to a human, please call our ticketing center, listed below. FareHarbor: (332) 236-9635 Open 24 hours / 7 days
We encourage you to purchase tickets right here, on our website. If you prefer to speak to a human, please call our ticketing center, listed below. FareHarbor: (332) 236-9635 Open 24 hours / 7 days
Please visit our Private Tours page for the latest information.
Customer Concerns & Support Phone: (917) 408-9539 (7 days/9:30am-2pm) Email: [email protected]
Please be aware that our tours operate in a very unique and special way to ensure that they are always fantastic. That means that we order and pay for all food tastings in advance of the tour so that the tour feels seamless to you as a guest. Additionally, we always pay our tour guides [...]
Reschedule your tickets to another day (based on your availability and tour availability) Convert your tickets into a gift certificate (that never expires) Issue you a full refund (depending on your unique scenario and situation).
The Food Tour TICKETS you purchased ARE ONLY VALID FOR THE EXACT DATE AND TIME SELECTED. Once purchased, tickets may not be used for any other date or time. If you made a mistake when purchasing your tickets, please email [email protected] or call us at (917) 408-9539 (7 days/9:30am-2pm) in advance of your tour date [...]
All of our Food Tours TAKE PLACE RAIN OR SHINE. In the rare situation where we are forced to cancel the tour due to inclement/unsafe weather based on recommendations from the Mayor of NYC, ticket-holders can reschedule to another day (subject to availability), receive a gift card (that never expires) or can receive a [...]
Your Food Tour Tickets CAN BE RESCHEDULED within reason. Please contact us at [email protected] at least 48+ hours before your scheduled tour if you need to reschedule your food tour tickets.
With Trip Protection: contact us 24hrs before your tour If you add Trip Protection to your booking and contact us at least 24 hours before the start time of your tour, we can reschedule your tickets, convert your tickets into a gift card, or provide a full refund (less the cost of trip protection and processing [...]